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Sub-processors

Effective date: 10 August 2026 · Last updated: 10 August 2026

This page lists the third-party service providers ("sub-processors") that MAGNATEX LLP engages to deliver SocioGenie. Each is engaged under a data-processing agreement with confidentiality, security, and data-protection obligations consistent with Article 28 of the GDPR, the UK GDPR, the DPDP Act 2023 (India), and the CCPA/CPRA where applicable.

This list supplements, and does not replace, the disclosures in our Privacy Policy and the terms of our Data Processing Agreement.

Infrastructure and hosting

Sub-processorPurposeData processedLocationSafeguards
Google LLC — Firebase / Google Cloud PlatformAuthentication, Firestore database, Cloud Storage, Cloud Functions, application hosting, transactional email delivery for authentication flowsAccount data, brand assets, questionnaire answers, generated content, OAuth tokens, application logsUnited States (us-central1)Google Cloud DPA + EU SCCs + EU–US Data Privacy Framework

Generative AI

Sub-processorPurposeData processedLocationSafeguards
Anthropic, PBCText generation, content strategy, reasoning, chat assistantPrompts, brand context, generated outputsUnited StatesAnthropic Commercial Terms + DPA; no training on customer data; zero-retention configured where available
Google LLC — Vertex AI / Gemini APIMultimodal generation: text, image, and videoPrompts, uploaded images and assets, brand context, generated outputsUnited StatesGoogle Cloud DPA + EU SCCs + EU–US DPF; Vertex AI does not train on customer data
OpenAI, L.L.C.Text and image processing for specific in-app featuresPrompts, brand context, generated outputsUnited StatesOpenAI DPA + EU SCCs; API training opt-out enabled

No payment data, passwords, or social-media credentials are sent to any AI provider.

Brand extraction

Sub-processorPurposeData processedLocationSafeguards
Firecrawl (Mendable AI, Inc.)On-demand fetching of public web pages you submit during onboardingThe URL you submit and the public page content fetchedUnited StatesFirecrawl Terms + DPA; content not retained beyond the fetch session
OpenBrand (Tight Studio)Extraction of logos, brand colours, and imagery from a website URL you submit, to pre-fill onboardingThe URL you submit and publicly available brand assets on that pageSee note belowProvider terms; used only at the moment you submit a URL

Both are triggered only when you submit a website URL. Neither is used for ongoing monitoring of your site.

Payments

Sub-processorPurposeData processedLocationSafeguards
Dodo Payments Inc.Merchant of Record — subscription billing, Credit purchases, invoicing, tax remittance, refundsBilling name, address, country, tax identifier where applicable, payment-instrument details collected directly by DodoUnited States (Delaware)Dodo DPA + PCI-DSS Level 1; we receive only redacted transaction records and never see card numbers

Analytics

Sub-processorPurposeData processedLocationSafeguards
Google LLC — Google Analytics 4Aggregated product and website analyticsPseudonymous device and session identifiers, page views, truncated IP addressUnited States (processed in the EU for EU visitors)Google Ads Data Processing Terms + EU SCCs + EU–US DPF; loaded only after cookie consent
Vercel Inc.Basic aggregate web traffic measurement (page views, visitor counts)Cookieless aggregate traffic data; no persistent cross-site identifierUnited StatesVercel DPA + EU SCCs

Publishing platforms

Sub-processorPurposeData processedLocationSafeguards
Meta Platforms, Inc.Publishing to Instagram and Facebook and reading post-level analytics for accounts you connect via OAuthAccess token, page/business identifiers, content you publish, post insights you authorise us to readUnited States / IrelandMeta Platform Terms + Meta DPA. SocioGenie is not affiliated with Meta.
LinkedIn CorporationPublishing to LinkedIn and reading post-level analytics for accounts you connect via OAuthAccess token, member/organisation identifiers, content you publish, post analyticsUnited States / IrelandLinkedIn API Terms + LinkedIn DPA. SocioGenie is not affiliated with LinkedIn.

Email

Transactional email — account verification, password reset, and security notifications — is sent through Firebase Authentication (Google LLC). Other operational email is sent from our own application via SMTP relay. No separate email-marketing platform is engaged, and we do not share your email address with any marketing vendor.

Internal access

Human review of generated content, where included in your plan, is performed by employees of MAGNATEX LLP working in India. This is not outsourced to an agency, contractor pool, or crowd workforce. Reviewers see only the generated post and are bound by written confidentiality obligations under least-privilege access controls. See Section 6 of our Privacy Policy.

Hosting region

Primary data storage is in Google Cloud Platform region us-central1 (Council Bluffs, Iowa, United States). Encrypted backups and disaster-recovery copies may be replicated to other Google Cloud regions under Google's standard durability practices. International transfers are governed by EU Standard Contractual Clauses, the UK International Data Transfer Addendum, and the EU–US Data Privacy Framework where applicable.

Changes to this list

We may engage new sub-processors or replace existing ones. Changes are published on this page with a revised "Last updated" date.

Customers under a signed Data Processing Agreement may subscribe to advance email notification of sub-processor changes by writing to founder@magnatex.co. Where we give advance notice, it will be at least 30 days before the new sub-processor begins processing, and you may object on reasonable data-protection grounds within that period. If we cannot resolve an objection, you may terminate the affected Services and receive a pro-rated refund of the unused portion of your current billing cycle.

Documentation requests

On reasonable request and under confidentiality, we can provide copies of relevant sub-processor DPAs, our Information Security Statement, our standard customer DPA, and any SOC 2 or ISO 27001 attestations our providers publish. Email founder@magnatex.co.

Privacy and sub-processor queries: founder@magnatex.co Postal: MAGNATEX LLP (LLPIN: ACU-5689), 111, Fortune Business Hub, Sola, Nr. Satyamev Elysium, Ahmedabad, Gujarat 380060, India

Questions about this document?

Our team can help with privacy, legal, or compliance requests.

founder@magnatex.co