AI Disclosure

SocioGenie is an artificial-intelligence product. This page explains, in plain terms, where AI is used, what it can and cannot do, who is responsible for what, and how we meet the transparency obligations that now apply to AI-generated content in the European Union, India, and other markets we serve.

This page is written for two audiences: the businesses that use SocioGenie, and the people who see content published through it. It supplements our Terms of Service, Privacy Policy, and Acceptable Use Policy.

1. Summary

• SocioGenie generates social-media content — captions, images, carousels, product adverts, and short videos — using third-party generative-AI models.
• Content published through SocioGenie is synthetic content: it is created by machine, not photographed, filmed, or written by a person.
• Depending on your plan and settings, content may be published automatically to your connected accounts, in some configurations without you seeing it first.
• You are the publisher. SocioGenie is the tool. Legal responsibility for what appears on your social accounts rests with you.
• Our chat assistant is an AI system, and identifies itself as one.

2. Where AI Is Used in SocioGenie

Every one of these is AI-generated output. None of it is human-authored editorial content.

3. Who Provides the AI

SocioGenie does not build or train its own foundation models. We send prompts, brand context, and (where relevant) your uploaded assets to enterprise AI providers acting as our processors:

Each is engaged under a data-processing agreement. We do not train our own models on your data, and our providers are contractually prevented from training their general-purpose models on it under the configurations we use. The full list, with locations and safeguards, is on our Sub-processors page.

We may change providers. Material changes are reflected on the Sub-processors page.

4. What AI-Generated Content Cannot Be Relied On For

Generative models produce statistically plausible output. They do not verify facts. Content generated through SocioGenie may:

• state things that are false, outdated, or invented, including prices, specifications, dates, statistics, and claims about your own business;
• produce imagery that misrepresents a product's real appearance, colour, material, size, or packaging;
• generate text or visuals similar or identical to output generated for another business;
• reproduce, without our knowledge, elements resembling third-party trademarks, protected designs, or copyrighted works;
• be inappropriate for a particular audience, culture, market, or moment;
• be non-compliant with the advertising rules of a regulated sector.

SocioGenie must not be used as the sole source of content in regulated sectors — including healthcare and medical devices, pharmaceuticals, financial services, insurance, legal services, alcohol, tobacco, gambling, firearms, supplements and nutrition claims, childcare, and education credentials. In those sectors, every post must be reviewed by a qualified person before publication, and you should not use Auto Approve.

5. Human Review: What It Is and Is Not

Where your plan includes human-reviewed content, review is performed by employees of SocioGenie. We do not outsource review to an external agency or crowd workforce. Reviewers are bound by confidentiality obligations and see only the generated post — caption and creative — not your social inbox, audience data, or account credentials.

Review is limited to:

• brand consistency (colours, logo placement, tone, visual style),
• caption quality and readability,
• creative presentation and technical readiness to post.

Review is not:

• a fact-check of any claim in the post,
• a legal, regulatory, or advertising-compliance review,
• a trademark, copyright, or design-rights clearance,
• a check that a product depiction matches your real product,
• an assessment of whether the content suits a particular market or moment.

A post passing human review carries no representation by SocioGenie that it is accurate, lawful, or compliant. If accuracy matters, use Manual Review mode and check it yourself.

6. Automated Publishing

SocioGenie can publish to your connected Instagram, Facebook, and LinkedIn accounts without a human action at the moment of publishing.

Manual Review mode: nothing publishes until you approve it. This is the default and the safer setting.

Auto Approve mode: generated content is published on schedule. You are electing, in advance, to publish content you have not individually read. You accept that:

• content will appear under your brand's name and voice, and to your audience it is indistinguishable from something you wrote;
• errors, inaccuracies, or poorly-timed posts may go live before you or we notice;
• you remain the publisher and remain responsible under platform rules, advertising law, and consumer-protection law;
• automated posting continues during holidays, outages, crises, and news events unless you pause it.

You can switch to Manual Review, pause the AI Engine, or disconnect an account at any time from your settings. If a significant public event or a crisis affecting your business occurs, pause automated publishing. The system will not do this for you.

7. Transparency and Content Marking

7.1 Interaction with an AI system

Our chat assistant identifies itself as an AI system at the point of first interaction, in accordance with Article 50(1) of the EU AI Act (Regulation (EU) 2024/1689).

7.2 Marking of synthetic content

SocioGenie is a generative AI system within the meaning of Article 50(2) of the EU AI Act, which requires providers to apply machine-readable marks enabling synthetic content to be detected as artificially generated.

Current position, stated honestly: SocioGenie was placed on the market on 28 July 2026. Under Article 50(2) as amended, the marking obligation applies to systems placed on the market before 2 August 2026 from 2 December 2026. We are within that transition period.

Today, SocioGenie does not itself apply a proprietary watermark or provenance manifest to generated content. Some outputs may carry provenance signals embedded by the underlying model provider; where they do, we do not deliberately strip them, but we cannot guarantee they survive downstream processing such as compositing, resizing, or platform re-encoding, and we make no representation that any given post is detectable as AI-generated by any given tool.

What we are implementing before 2 December 2026: C2PA-conformant content credentials on generated images and video, preserved through our compositing pipeline, together with a documented internal record of which assets were AI-generated. This page will be updated when that is live.

7.3 Disclosure by you, as deployer

Under Article 50(4) of the EU AI Act, you — not SocioGenie — carry disclosure obligations as a deployer when you publish certain content. In particular:

• content constituting a deepfake (artificially generated or manipulated image, audio, or video resembling real persons, objects, places, or events, which would falsely appear authentic) must be disclosed as artificially generated;
• AI-generated text published to inform the public on matters of public interest must be disclosed as AI-generated, unless it has undergone human review with a person or organisation holding editorial responsibility.

Ordinary brand marketing generally does not fall into the public-interest category. Content touching politics, elections, public health, or matters of civic debate may. If in doubt, label it.

7.4 India

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, 2026 (in force from 20 February 2026), synthetically generated information is subject to labelling and provenance-metadata obligations, and to accelerated takedown timelines for unlawful synthetic content. Where you publish SocioGenie output to audiences in India, you are responsible for complying with any labelling requirement the receiving platform applies, and you must not remove, suppress, or alter any AI label or provenance metadata a platform attaches to your content.

7.5 Platform labels

Instagram, Facebook, and LinkedIn operate their own AI-content detection and labelling systems, applied at their discretion. Those labels are not under our control, may appear or not appear inconsistently, and do not discharge your own legal disclosure obligations. Do not treat a platform label as a compliance measure.

8. Prohibited Uses of the AI Features

The following are prohibited under our Acceptable Use Policy and are worth restating here because generative tools make them easy:

• generating images or video depicting a real identifiable person without their documented consent — this includes public figures, celebrities, competitors' staff, and your own customers or employees who have not agreed;
• generating content that impersonates another brand, or that could be mistaken for another brand's official communication;
• generating political, electoral, or public-health content;
• generating content that fabricates a product, feature, price, certification, award, endorsement, review, or testimonial that does not exist;
• generating content depicting national flags, state emblems, currency, or official insignia in a commercial or promotional context where local law restricts it (several jurisdictions, including India, restrict commercial use of the national flag and state emblems — Event Studio output for national observances must be checked against local rules before publishing);
• attempting to extract, replicate, or reverse-engineer our prompts, orchestration, or model configuration, or using SocioGenie output to train a competing model.

9. Your Ownership of Output

As between you and SocioGenie, you own the AI-generated content produced for you, subject to the terms of the underlying model providers. Note that in most jurisdictions purely machine-generated content may not attract copyright protection at all, which means you may be unable to prevent others from using substantially similar output. If exclusivity in a creative asset matters commercially, do not rely on generated content for it.

10. Reporting a Problem

If you believe content generated or published through SocioGenie is inaccurate, infringing, unlawful, or harmful, contact us immediately:

• Content and safety reports: founder@magnatex.co
• General support: support@magnatex.co
• Grievance Officer (India): Naman Patel, Founder — founder@magnatex.co. Complaints are acknowledged within 24 hours and resolved within 15 days, or sooner where a shorter statutory timeline applies.

We can disable generation, pause publishing, and remove content from our systems. We cannot remove content from a third-party platform on your behalf — you must delete it from your own account, or report it to the platform.

11. Changes

We will update this page as our provenance implementation progresses and as the applicable rules develop, including the EU Commission's guidelines and the Code of Practice on Transparency of AI-Generated Content. Material changes will be reflected in the "Last updated" date and, where required, notified in-app or by email.

Questions about AI use in SocioGenie: founder@magnatex.co